Most of these websites are a far outcry from the genuine app and do not have the “secure” padlock sign (are not on HTTPS secure protocol which is used by all the trusted platforms and websites nowadays). They would either ask the customer the url on the call or through an SMS (in case url is long and complicated). They can create such uncountable websites and urls, therefore the safest way is to know that Paytm would never ask you to enter any details on any website other than. In the second tactic, they try to get your Password and OTP for login and transaction by creating fake websites resembling Paytm website’s look and feel.
So, please ignore all such communications, do not download any such apps because someone sent a SMS and called you to do so or do not login in to any payment app while your screen is visible to somebody. Once they get your password, fraudsters would access the account from their devices (for OTP they do not need to ask it explicitly as they are able to read it from the device screen itself) and initiate fraudulent transactions. Once they are able to see your screen all your mobile banking app or Paytm app can be accessed by these fraudsters and they will be able to transact through your account which includes UPI and wallets.ĭue to the latest security features rolled out in our app, fraudsters would ask you to go and open on the browser on your phone instead of Paytm app so that they can see your password in clear text.
Once the app is installed, generally a 9 digit address code is generated which when shared, allows fraudsters to access and view your device screen remotely. In the first tactic, they would pretend that they are calling from Paytm and to re-activate/renew or complete your KYC, they would ask you to install apps like, AnyDesk, TeamViewer, QuickSupport etc.
Post which they use two tactics to defraud genuine gullible customers. In case, somebody calls you to download any app such as QuickSupport or Anydesk etc to complete or renew your KYC, please do not download such apps as they could be used by fraudsters to take over your Paytm account and steal money from you.įraudsters have been randomly targeting people by sending scary SMS threatening them their Paytm account would be blocked or KYC will expire etc and asking them to call on a particular number provided in the SMS to resolve the situation.
These are fraudsters attempting to get your details and defraud you of your hard-earned money. Or your account will be blocked in 24 hours Please do not trust these communications.
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